Customer Service Support in Cambridge & beyond
Full support throughout the entire customer journey
Contact UsWhy use Everything Answered for your virtual customer service team?
Customer service is rated as the single most important factor in a customer’s decision to purchase.
The level of that importance increases again when a second or subsequent purchase is being considered. In other words, you may sell something once because you’ve got a great product or price, but if you fail to deliver on your customer service, then that will be all you sell.
Our team will work on your behalf in a seamless and professional manner that accurately reflects the impression that your brand makes online. All Everything Answered customer support assistants are recruited on the strength of their experience and breadth of expertise; there is almost no limit to the type of support tasks they can tackle on your behalf
• Email management• Live chat
• Social media engagement and management
• Ticketing desk configuration and management
• Creating work flow processes, implementation and management
• Procurement
• Quality control
• Order Processing
• Bespoke service solutions
• Service engineer management
Our highly-skilled, proactive team will adopt your company ethos and professionally represent your business.
Deciding to outsource our telephone answering service has been so easy and hassle-free. Not only do the team do a great job with answering our calls and dealing with our customers, but they were also so supportive with getting us set-up and are quick to respond to any issues as they arise – they’ll even call customers back to update them on their queries!
PRETTY SMALL SHOES
Tasks your virtual assistant can help you with
Removing things from your to-do-list means you’ll have more time in your day; more time to focus on growing your business! Here’s just a few of the tasks we can take off your hands to lighten your load:
We'd love to hear from you
Call us
01638 741079
Mobile
07800 575754
EMAIL US
Connect on Social Media
Our offices are open from 8am to 10pm, Monday to Friday and 9am to 10pm Saturdays and Sundays.
The office is closed all UK national holidays.
We offer an open-door policy, so please feel free to visit us whenever you need.
A 24-hour telephone answering service is also available at an additional cost. Please contact us for more details and rates.Head Office
Suite 7, Rookery House, The Guineas, Newmarket, Suffolk CB8 8EQ
