Telephone Answering Service in Norwich & across Norfolk

The Everything Answered team provide an experienced telephone answering service across Norfolk including the city of Norwich.

In addition to answering your telephone calls, our virtual receptionists can arrange meetings and make calls on your behalf too.

·         Reduce the stress of missed calls

Running a business is stressful, most of our clients seek the peace of mind that an answering service gives them. No matter what they are doing they know they can rely on their phones being answered promptly and professionally.

Ensure you stay focused

It can be difficult to stay focused during a busy day. Unscheduled calls are very disruptive reducing productivity for all concerned. Calls diverted to us mean you can get on with your day and deal with the result of incoming calls when you are ready.

Transparent reporting

At the end of each month, you will receive a report detailing all calls, dates, time, length etc and who on our team answered your call. This will include out of hours calls.

·         How our telephone answering works

We will take control of your current business line or set up a new one for you. You can choose a regional, national or freephone number and make it your own.

1 Divert your calls

You will be allocated a dedicated number to divert all your calls to. You can divert your standard landline, mobile and Skype calls through to us.

2 Telephone Answering

All calls that come through on your dedicated line will be answered in your company name and we will follow the pre-agreed call instructions.

3 Messages

How you receive the information about the call we have answered is up to you. Some clients choose email or SMS message.  If you would like us to return the call, you simply tell us how you would like us to respond.