Telephone Answering Service in Cambridge & beyond
Everything Answered will answer your telephone calls as if we’re based in your office. We’ll impress your customers with a polite telephone manner and help you to maintain a professional image.
Contact UsIn addition to answering your telephone calls, our virtual receptionists can arrange meetings and make calls on your behalf too.
Don’t miss important leads or enquiries
As a busy business owner, it’s impossible to man your phone 24/7. Attending meetings, taking breaks and being on the ‘other’ line, means you could miss important calls from prospective customers. Furthermore, failing to answer telephone calls in a timely manner is likely to frustrate your existing customers.Avoid interruptions to your day
Being interrupted by unscheduled calls can be very disruptive to your workflow. You can easily lose focus and become stressed as you run out of time to meet that all-important deadline. Which is unnecessary. Simply divert your calls to us. You can be productive and get on with other important aspects of running your business, whilst we take care of the phones.A transparent service you control
All our customer service advisors are individually trained and mentored to deal with every detail of customer service. Each month you will receive reports detailing your call statistics; including length of call time, out of hours calls and who answered the call.How our call answering service works
If you do not already own and manage a business telephone line, we can set this up for you. Pick a regional, national or freephone number and make it your own.1 Divert your calls
We will issue you with a dedicated number to divert all your calls to. You can divert your landline, mobile and Skype calls through to us.2 Telephone Answering
All calls that come through on your dedicated line will be answered in your company name and follow your pre-set call instructions.3 Messages
We will then send an email or SMS notifying you of the message. If you would like us to return the call, simply let us know how you would like us to respond.
Deciding to outsource our telephone answering service has been so easy and hassle-free. Not only do the team do a great job with answering our calls and dealing with our customers, but they were also so supportive with getting us set-up and are quick to respond to any issues as they arise – they’ll even call customers back to update them on their queries!
PRETTY SMALL SHOES
Tasks your virtual assistant can help you with
Removing things from your to-do-list means you’ll have more time in your day; more time to focus on growing your business! Here’s just a few of the tasks we can take off your hands to lighten your load:
We'd love to hear from you
Call us
01638 741079
Mobile
07800 575754
EMAIL US
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Our offices are open from 8am to 10pm, Monday to Friday and 9am to 10pm Saturdays and Sundays.
The office is closed all UK national holidays.
We offer an open-door policy, so please feel free to visit us whenever you need.
A 24-hour telephone answering service is also available at an additional cost. Please contact us for more details and rates.Head Office
Suite 7, Rookery House, The Guineas, Newmarket, Suffolk CB8 8EQ
